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XX年商务英语考试阅读题中级备考训练 Growth inwisdom maybe exactlyimeasured bydecrease inbitterness.以下是为大家搜索的xx年阅读题中级备考训练,希望能给大家带来帮助!更多精彩内容请及时关注我们! The secretof suessin electronicmerce liesin placinga newemphasis ona well-established area.That areais customerservice,which isnow theonly pointof19between abusiness and the buyingpublic. There area numberof factorsin areal-world shopthat20peoples perceptionsof abusiness:these21the locationand theappearance ofthe premises,the qualityand thepricing ofthe merchandiseor services’andthebehaviour ofthe staff. However,if apany istrying tomake agood impressionwith onlinecustomers,most of these factorsdo not22a part.In the23ofthesefactors,the waycustomers are24when theyhave areason tocall hasa fundamentaleffect ona panysability toretain themas customers.Even morethan regulartelephone orin-person customers,web customersare impatient,easily frustratedand alwaysconsc...。