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VisteonCorporationCustomerSpecificRequirementsForUseWithISO/TS16949:2002VisteonCorporationCustomerSpecificRequirementstoISO/TS16949:
20021.IntroductionQualityprofessionalsfromVisteoncollaborativelydevelopedthisdocument.ThecontentofthedocumentwasdevelopedusingtheCustomerSpecificDocumentsofseveralautomotiveOEMsandwiththeconsultationoftheJointTaskFor__forSupplierQualityAutomotiveIndustryActionGroupAIAG.Keycontactforinterpretationofthisrequirementsdocumentis:VisteonCorporation:SupplierDevelopment/Perfor__n____nagerVisteonTechnical__nter16630SouthfieldRoadAllenParkMI48101Fax:313-755-9644E__il:
2.CustomerRequirementsDocumentStructureThisdocumentisstructuredasacompaniondocumenttoISO/TS16949:
2002.TheparagraphstothisdocumentmirrortheparagraphstoISO/TS16949:
2002.Whereguidan__bythecustomerisreferen__darequirementwillbestatedtoclarifyVisteoninterpretation.ForsuppliersofsemiconductorcomponentstheCustomerSpecificRequirementsISO/TS16949:2002SemiconductorCommodityusesthissamestructureandshouldbeusedasacompanionrequirementsdocumenttothisdocumentandISO/TS16949:
2002.Therequirementsofallthreedocumentsmustbemetwhereapplicable.SomeadditionalrequirementsarecontainedintheAnnexBwhichisnotauditablebyregistrars.ThecontentsofthisentiredocumentareconsideredrequirementsfordoingbusinesswithVisteonandshouldbeimplementedeveniftheorganizationisnotregisteredtoISO/TS16949:
2002.Insecond_____auditstheexpectationofVisteonisthatalltheserequirementswhereapplicableareimplemented.
3.Referen__DocumentsThefollowingreferen__documentsare__ailablethroughAIAG248-358-3003orCarwinContinuousUKinEurope44-1-708-861333andshallbeusedtodevelopthequalitysystem.TheAIAGreferen____nualstothelatesteditionshallalsobeused.ProductionPartApprovalPro__ssPPAPStatisticalPro__ssControlSPCPotentialFailureModeandEffects____ysisFMEAAdvan__dProductQualityPlanningandControlPlanAPQPMeasurementSystems____ysisMSA__terials__nagementOperationsGuidelineMMOGTheCustomerSpecificRequirementsISO/TS16949:2002SemiconductorCommodityis__ailablefromtheAutomotiveElectronicsCouncilwebsite.SemiconductorAssemblyCouncilSACdocumentsare__ailablethrough.
1.ScopeISO/TS16949:2002andthisdocumentdefinethefundamentalqualitysystemrequirementsfortheVisteonCorporationsupplychain.ThisdocumentcontainsthecompanyspecificrequirementssupplementaltoTechnicalSpecificationISO/TS16949:
2002.Thesesupplementalrequirements__yalsoapplytoQS-9000ISO9001:2000andothersimilarregistrationsasapplicableanddevelopedwithinthisdocument.Thesesupplementalrequirementsshallbeinthescopeoftheregistration/__rtificationauditinordertoberecognizedassatisfyingtheVisteonsuppliercriteriaforthird-_______rtificationbyanIATFrecognizedandcontracted__rtificationbody.TheEnglishlanguageversionofthisdocumentshallbetheofficialversionforpurposesofthird_____registration.Anytranslationsofthisdocumentshallbeforreferen__only.Copiesofthisdocumentare__ailableat:VisteonCorporation:
2.Nor__tivereferen__sSee3aboveforalistingofreferen__s.
3.TermsandDefinitionsASDESupplierPerfor__n__EngineerSPEinEuropeAdvan__SupplierDevelopmentEngineeringisthegroupofengineerswithinVisteonthatareresponsibleforassistingsuppliersonanewprogramtolaunchproducts.CapacityverificationAverificationmethodologytodemonstratethatanorganizationcanmeetthecapacityplanningvolumerequirementsasdefinedinthepurchasingRequestForQuoteRFQ.CustomerReferen__swithinthisdocumentto“customer”shallbeinterpretedasVisteon.Thispertainstothecorporationre__ivingandpurchasingproductfromtheorganization.DVPRThisistheDesignValidationPlanandReport.Itcontainsthevalidationplanandsubsequentreportoftheresults.FamilyPartsThesearegroupsofpartspro__ssedonthesameproductionlineusingthesamecontrolplanPFMEAandpro__ssequipment.Thepartsdifferonlyinenditemvalue.PPAPforthe“family”isapprovedforusingtheextremevaluestothe“family”specificationtoboundthe“family”.MMOGThe__terials__nagementOperationsGuidelinesMMOGisadocumentjointlycreatedbytheAutomotiveIndustryActionGroupAIAGOEMrepresentativesandautomotivesuppliers.MTBFMeanTimeBetweenFailureisametrictomeasurethereliabilityofequipment.OEEOverallEquipmentEffectivenessisametrictodeterminetheutilizationofequipmentina__nufacturingpro__ss.OEMOriginalEquipment__nufacturerOEMisintendedtobetheenditemprodu__rofthevehicle.OrganizationProvidersofproductionorservi__partsorheattreatingorotherfinishingservi__sdirectlyVisteon.WithinVisteontheorganizationiscommonlyreferredtoasthe“supplier”.PaynterChartAPaynterCharttracksspecificdefectsorissuesovertimetoverifyeffectivenessofcontai__entsandcorrectiveactions.QualityRoad__pAqualityroad__pisacommunicationtooltoprovidethecustomeraplantoredu__qualitydefects.Thistoolincludestheuseoftrendlinesperfor__n__goalsParetochartsPaynterchartsand8Ds.ReportCardAnon-lineinfor__tionsystemthatprovidesQualityandDeliveryratinginfor__tiontoorganizationsthatsupplyVisteon.Theexternalwebsitetoac__ssisReportCardhttp://___.visteon-tpnet.com/R__Areturned__terialauthorizationisatrackingnumbersuppliedfromanorganizationauthorizingthereturnof__terial.SDESupplierDevelopmentEngineeringSDEisthegroupofengineerswithinVisteonresponsibleforassistingsupplierswithcurrentmodelqualityissues.Supplierororganization__nufacturingsitesareassignedtospecificSDEs.SPESupplierPerfor__n__EngineeringisthegroupresponsibleforAPQPinEurope.TheyareequivalenttotheASDEgroup.ShallA__ndatoryrequirement.ShouldIndicatesa__ndatoryrequirementwithsomeflexibilityallowedincomplian__methodology.SubcontractorProviderofproductionorservi____terialsorservi__sdirectlytotheorganization.VPDSThisistheVisteonProductDevelopmentSystem.Itincludesaseriesofperfor__n__gatestovalidatereadinesstomovetothenextgateintheproductdevelopmentpro__ss.Thesegatesincludeevaluationofsupplychainreadiness.
4.Quality__nagementSystem
4.1Generalrequirements
4.1STheentirefacilityproducingautomotiveproductsforVisteonmustberegisteredtotheapplicablestandard.Wheretheentirefacilitydoesnotprodu__automotiveproductsacleardefinitionofwhatproductlinesareregisteredshallbeincludedintheregistrationscope.
4.2DocumentationrequirementsAllISO/TS16949:2002requirementsandtherequirementsofthisdocumentwillbeincludedintheorganizationsqualitysystem.Productionpartapprovalstoolingrecordspurchaseordersandamendmentsshallbe__intainedforthelengthoftimethatthepartorfamilyofpartsisactiveforproductionandservi__requirementsplustencalendaryearsunlessotherwisespecifiedbyVisteonfortheirrespectiveproducts.Thisincludesanycustomerownedtooling.Productioninspectionandtestrecordse.g.controlchartsinspectionandtestresultsshallberetainedforonecalendaryearaftertheyearinwhichtheywerecreated.Recordsofinspectionshallbe__intainedforeachinspectionortestperformed.Wherepracticaltheactualtestresultvariablesorattributesshouldberecorded.______pass/failrecordsofinspectionarenotac__ptableforvariablesmeasurements.Recordsforinternalqualityauditsand__nagementreviewshallberetainedforthreeyears.Someprograms__yrequirelongerretentionperiodsthanspecifiedabove.Anorganization__yspecifytheretentionperiodinitspro__duresorspecifications.Theabovedoesnotsupersedeanyregulatoryrequirements.
5.__nagementResponsibility
5.2SCustomerfocusTheorganizationshalldemonstratecustomersatisfactionthroughmeetingcontinuousimprovemento__ectivesconsistentwithawell-developedQOS/BOS.See
5.6foradditionalinfor__tiononcontentandfrequency.Aself-asses__entofQOS/BOSeffectivenessshallbedoneyearly.AnnexAcontainsasuggestedoutlineofBOS/QOSmetrics.
5.5ResponsibilityauthorityandcommunicationTheorganizationcustomerrepresentativeisthepri__ryinte_____tothecustomer.WhenthecustomerrepresentativechangestheorganizationshallnotifyVisteonSupplierPerfor__n__CommodityPurchasingandshallupdatetheReportCardcontactsasappropriate.Iftheorganizationchangessenior__nagementresponsibleforqualityorcompanyownershipVisteonCommodityPurchasingshallbenotifiedwithin10businessdays.Thisnotification__ybecompletedthroughane__ilandcopiedtotheSDEofrecordonReportCard.
5.6__nagementreview
5.6STheorganization__nagementshallholdmonthlyQOS/BOSperfor__n__meetings.Thesemeetingsshallreviewallfa__tsofthebusinessincludingdesign__nufacturinglogisticscustomersatisfactionsubcontractorperfor__n__andnewbusinessdevelopment.Themeetingsneednotbeheldasonemeetingbut__ybeaseriesofmeetingscoveringeachofthemetricseachmonth.TheQOS/BOSpro__ssshallbedocumentedaspartoftheorganizationdocumentation.
6.2Hu__nResour__sTheorganizationshallensurethatonlytrainedandqualifiedpersonnelareinvolvedinallaspectsofthedesignand__nufactureVisteonproducts.ThistrainingwillincludetheappropriateVisteonsystems.Recordsoftrainingwillbetra__abletotherevisionofthesour__training__teriale.g.policypro__dureworkinstruction.Theserecordsaretobe__intainedfor3yearsfromthedateofthetraining.
6.3InfrastructureTheorganizationshallh__elean__nufacturingimplementationplans.Theorganizationshallprepareacontingencyplanfollowingguidelines__ailableatvisteonsupplier.com.UponrequesttheorganizationshallprovideacopyoftheircontingencyplanstoVisteon.TheorganizationshallnotifyVisteonre__ivingplantsthebuyerandtheSDEofrecordonReportCardwithin24hoursoforganizationproductioninterruption.Thenatureoftheinterruptionshallbecommunicatedwiththeimmediateactionstakentoassuresupplyofproduct.Productioninterruptions__yincludebutarenotlimitedtonaturaldisasterspoliticalunrestwarcapacityissuesqualityissueslaborstrikesorothereventsthatpreventtheorganizationfrommeetingthespecifiedcapacityvolumes
6.4WorkEnviro__entThisrequirementincludesthedunnageusedtotransporttheproductincludingreturnabledunnage.
7.ProductRealization
7.1SPlanningofProductRealizationTheAIAGAdvan__dProductQualityPlanningandControlPlanreferen____nualshallbeusedasaguidetodevelopandreportprogressonnewprograms.ReportingofAPQPstatusshallutilizetheformsandpro__ssflowsprovidedbytheresponsibleASDESPEinEuropeand__ailableatvisteonsupplier.com.
7.2Customer-relatedPro__ssesRegistrationtoISO14001isrequiredbyDe__mber
312004.EndoflifevehicleELVreportingrequirementsarerequiredasfollows:ReportpriortoPPAPoftheproductandconfirmcompletionforPPAP.PleasecontacttheWorldWideVisteonIMDS__nager313-755-7384forspecificreportingrequirementsandseevisteonsupplier.com.OEMsdevelopsymbolsforthedefinitionofcriticalcharacteristicssafetysensitiveandsignificantcharacteristicsperfor__n__sensitive.VisteonhasdefinedspecificsymbolsforuseoncontrolplansdrawingsorFMEAsandaredocumentedintheVisteonSpecialCharacteristicsIdentificationPro__ssatvisteonsupplier.com.SomeOEMprograms__ydictatetheuseoftheOEMsymbols.IfsotheASDE/SPEwillnotifythesupplierofthoserequirements.WaivingoftherequirementtoreviewproductrequirementsshallbeobtainedfromtheCommodityBuyer.__nufacturingfeasibilityreviewsAIAGAdvan__dProductQualityPlanningandControlPlanAppendixEshallincludesupplierandcustomerorganizationsasappropriate.Suppliersshall__nageshort-termproductvolumechangesoflessthan20%.TheorganizationshallnotifyVisteonforvolumechangesofamoreper__nentnatureidentifyanycapacityconstraintsandprovideanevaluationofanyriskstothecustomer.Duringtherequestforquoteresponsetheorganizationshallverifythedataexchangefor__tswithVisteon.TheBuyerwillassistinthecoordinationofthedefinitionoftheserequirements.
7.3DesignandDevelopmentNewModelProgramRequirementsPersonnelTheorganizationshallensurethatnewVisteonprogramsareproperly__nagedandresour__dwithintheorganization.AsupplierProgram__nagershallbeappointedforeachVisteonProgramandanOrganizationChartoftheirsupportteamprovided.Advan__dProductQualityPlanningThesuppliershallcarryoutAPQPonallnewVisteoncomponents.TheProgram__nagerortheirdesigneewillleadtheAPQPPro__ssforanynewVisteoncomponentandshallprovidemonthlyupdatesoftheAPQPStatusReportandanysupportingnotestotheVisteonProgramBuyer.IfacomponenthasbeendesignatedasHighImpactthesuppliershallalsoprovidemonthlyupdatestotheVisteonSupplierProgramEngineerinEuropeAdvan__SupplierDevelopmentEngineeratallotherVisteonlocationsorotherdesignatedperson.Allmembersoftheorganization’ssupportteamshallbesuitablytrainedintheparticularAPQPPro__ssasdefinedbyVisteon.Analternativequalityplanningpro__ss__ybespecifiedwhenrequiredbyVisteonsCustomerInputRequirements.LaunchReadiness/SafeLaunchReviewsTheProgram__nagerortheirdesignateshallensurethattheVisteondesignatedLRR/SafeLaunchPro__ssiscarriedoutonanynewVisteoncomponentthathasbeenidentifiedashighimpact.Alldataintegraltothispro__sssuchasOverallEquipmentEffectivenessOEEandcomplian__toMMOGshallbe__de__ailabletoVisteonforconfidentialreview.VisteonshallspecifythetypeofReviewPro__sstobefollowedandthereportingfrequency.PSWSubmissionPSWsubmissionsshallfollowtheAIAGPPAP__nualbutthewarrantshallbetheVisteonform__ailableatvisteonsupplier.com.Theorganization’sPPAPSubmissionLevelwillbedefinedbyVisteonintheAPQPPro__ss.Thisisnor__llysetatthelevelidentifiedinReportcardbut__ydifferaccordingtoprogramorotherrequirements.Analternativeapprovalpro__ss__ybespecifiedwhenrequiredbyVisteonsCustomerInputRequirements.LaunchSupportAsagreedinthesuppliersSafeLaunchPlanappropriatesupplierpersonnelwilleitherbeon-siteatVisteonoron24hrcalltosupportaVisteonplantsneedsduringaLaunchPhase.VisteonwilldefinethedurationofthisPhase.LaunchCon__rnsTheSuppliershallrespondtoLaunchcon__rnsinaccordan__withtheVisteonSafeandFlawlessLaunchExpectations__ailableatvisteonsupplier.comFMEAandControlPlanApprovalsDesignengineeringandSDE/ASDE/SPEapprovalisrequiredforFMEAsandcontrolplansfordesignatedsafetyorregulatoryitemsregardlessofthesitesPPAPlevel.Approval__ytaketheformofPSWapprovalbySDE/ASDE/SPEandtheresponsibledesignengineerbutthepreferredmethodistosignthedocuments.Approvalofchangestothesedocumentsafterinitialac__ptan__isalsorequired.VisteonreservestherighttorequireapprovalofFMEAand/orcontrolplansforanyVisteonpurchasedpartfromanysupplierorganization.FMEAsTheorganizationshallpreparedocumentedpro__ssFMEAsforallpartnumberssuppliedtoVisteon.WheretheorganizationisresponsiblefordesigntheorganizationshallprepareadocumenteddesignFMEAsforallpartsitdesignsforVisteon.Afor__llydocumenteddesignFMEA__ybewaivedbytheSDE/ASDE/SPE__nagerforpartsthatarecommercialofftheshelfitemsorwhichusecomputeraideddesigncheckstocheckdesignintegritye.g.designruleand__nufacturabilitychecks.FMEAs__ybewrittenforfamiliesofpartswherebatchpro__ssesandcommontoolingareused.Familiesshallbeclearlydefinedandh__eafullpartnumberlistingofthefamily.Visteonengineeringshallapprovethefamilydesignations.UponrequestbyVisteontheorganizationshallprovideacopyoftheFMEAdocumentsforreview.IfthedocumentisconsideredproprietarytheorganizationwillprovidequalifiedtechnicalsupportandbringtheFMEAtotherequestorforreviewwithoutretentionofcopies.FMEAsshallbepreparedusingtheAIAGPotentialFailureModeandEffects____ysisreferen____nualasaguide.ControlPlansAllVisteonpartsshallh__eControlPlans.Familycontrolplans__ybeusedforpartswithcommonpro__sses.Thefamilyshallbeclearlydefinedonthecontrolplansothatapplicabilityisdefined.TheAIAGAdvan__dProductQualityPlanningandControlPlanreferen____nualshallbeusedasaguideforthedevelopmentandfor__tofControlPlans.Designandpro__sscontrolsshallfocusonpreventionratherthandetectionandcorrection.Specialattentionshallbepla__dontheidentificationofinputcontrolcharacteristicsratherthanonpost-pro__ssinginspectionandcontai__ent.Repairedand/orreworkedproductshallbere-inspectedtoallcontrolplanrequirementsanddocumentedpro__dures.ControlPlansforControlItemsCriticalCharacteristicsFastenersChangestocontrolplansforcontrolitemsrequiretheapprovaloftheASDE/SDE/SPEasappropriateandEngineering.BeforeimplementationtheorganizationshallmodifythecontrolplansandsubmitthemtoASDE/SDE/SPEandEngineeringforsignatures.__nyoftheOEMsusespecialsymbolstohighlightspecialcharacteristicsoncontrolplansanddrawings.VisteonusesthesymbolsetdefinedintheVisteonSpecialCharacteristicsIdentificationPro__ss.IfaVisteoncustomerrequirestheuseoftheirownspecialsymbolsettheAdvan__dSupplierDevelopmentEngineershallnotifythesupplierduringAPQPdevelopmentoftheproduct.Ifthecustomerdoesnotdesignateanyspecialcharacteristicstheorganizationshallidentifyappropriateproductandpro__ssspecialcharacteristicsconsistentwithVisteonsSpecialCharacteristicsIdentificationPro__ss.Thesespecialcharacteristicsshallbeusedanddesignatedonthecontrolplans.TheVisteonSpecialCharacteristicsIdentificationPro__sscanbefoundatvisteonsupplier.com.TheorganizationshalluseaDesignandDevelopmentpro__sssimilartotheVisteonVPDSpro__sswhenreviewingproductdesignanddevelopmentstages.ThesereviewsshallalsoincludetheAPQPtrackingdocuments__ailablefromvisteonsupplier.com.NOTE:TheVisteonProductDevelopmentSystemVPDSisaphasedapproachtoproductdevelopmentthatincludesseveralgatestoestablishreadinesstomovetothenextphase.OrganizationinvolvementistypicallymonitoredthroughtheAPQPpro__ssbut__yincludedesignreviewparticipation.Theorganizationshallperformdesignverificationtoshowconfor__n__toVisteonDesignValidationPlanandReportDVPRrequirements.AtcomponentlevelstheorganizationwilldevelopaqualificationplanwiththedesignengineeringactivityatVisteon.Verificationmethodsshallberecordedwiththetestresults.Go/NoGoresultsshallbe__oidedandwhereapplicabletheactualvalueforvariabledatawillberecorded.Requirementsdocumentsare__ailablefromEngineeringorPurchasing.Theorganizationshallberesponsibleforthequalityofthepartsitprodu__sandsubcontractedservi__sincludingsubcontractorsdirectedbyVisteon.PrototyperequirementsshallbedocumentedthroughtheVisteonProgramPurchasingBuyer.Theorganizationshallrequestconfir__tionoftheneedforprototypecontrolplansfromVisteonSDE/ASDE/SPE.NOTE:Prototypecontrolplansarenor__llyrequiredonHighImpactpartsduringprogramdevelopment.PrototypeDocumentationGuidelinescanbefoundatvisteonsupplier.com.ProductionPartApprovalPro__ssTheorganizationshallcomplywiththeAIAGProductionPartApprovalPro__ssPPAP__nual.SubcontractorsaretomeetallrequirementsofPPAP.ForexamplesuppliersofsubcomponentswillusePPAPandtheorganizationshallPPAPthefinalassembly.CopiesoforganizationorsubcontractorPPAPsshallbe__de__ailabletoVisteonuponrequest.Allproposeddesignpro__sssiteandsub-supplierchangesincludingsupplierproprietarydesignsshallbesubmittedtoVisteonforapprovalpriortoimplementation.TheVisteonSupplierChangeRequestSCRpro__dureshallbeutilizedforallproposedorganizationchanges.TheVisteonSCRformisanelectronicdocumentusedtopresentthedetailsoftherequestedchangetotheappropriateVisteonpersonnel.TheVisteonSCRformis__ailableatvisteonsupplier.com.NOTE:WhenPPAPsubmissionisrequiredtheVisteonSCRformisusedonlytoapprovetheorganization’splantoimplementthechange.TheorganizationcannotshippartschangedpertheSCRuntilthePPAPisapprovedandpartFunctionalApprovaliseithergrantedusingtheVisteonFCRformorwaivedbytheappropriateusingVisteon__nufacturingplants.Theinitialshipmentofachangedpartshallh__ethepackaging__rkedtoidentifyittothechange.ContacttheusingVisteonplantforac__ptable__rkingrequirements.NOTE:WhenaPPAPidentifiesthatapartdoesnotfullyconformtoallspecificationsVisteonProductDevelopmentEngineering__yraiseanalerttoauthorizetheorganizationtoshipthisproduct.Theissuethatrequiredthealertmustbecorrectedwithin90daysorasecondalertmustberaised.PPAPpackagesshallbesubmittedtothePPAPleveldesignatedfortheorganizationssitecodeonVisteon’sReportCardsystem.VisteonreservestherighttochangethePPAPsubmissionlevelonindividualsubmittals.Analternateapprovalpro__ss__ybespecifiedwhenrequiredbyVisteon’sCustomerInputRequirements.WhenaVisteonplantdoesnotuseReportCardproductapprovalandvalidation__yfollowlocalpro__dures.TheorganizationshallretaintheoriginalPPAPpackageandsamplesand__kethemreadilylessthan24hoursafterrequest__ailabletoVisteonorathird_____uponrequest.Ifanalternatepro__sswasusedthatdocumentationshallbereadily__ailable.PPAPdocumentsshallbereviewedyearlyforcurrentapplicabilityandupdatedasne__ssary.Thisreviewshallincludebutnotbelimitedto:reliabilitymonitorscapabilitydatacontrolchartslayoutinspectiondatainternalyielddatacustomerfailurerateswarrantyconfor__n__toengineeringdrawings.PSWsshallbere-issuedaftersuc__ssfulcompletionofthereviewandthePPAPpackageupdatedasne__ssary.WhenspecifiedintheAPQPpro__ssrunatrateshallbeperformedasaproductioncapacityverification.NOTE:Commodityorbatchbasedproducts__ydemonstraterunatratebyapro__ss____ysistodetermineconstraintsandshowingsufficientcapacityisinpla__tosupporttheproductreleaserates.
7.4PurchasingSee
7.2forEndofLifeVehicleELVreportingrequirementsforprohibitedandreportablesubstan__s.a.Theorganizationisresponsibleforensuringthatthequalityandconfor__n__oftheirsub-contracted__terialmeetsVisteonsrequirements.Eviden__ofconfor__n__oftheorganization’ssub-contracted__terialshallbe__de__ailableatVisteonsrequestunlessitformsadirectpartofthesuppliersPPAPsubmissioninwhichcaseitwillformpartofthatsubmission.b.Visteonreservestherighttoaudittheorganization’ssub-contractorinthepresen__oftheorganizationsrepresentative.Coordinationoftheauditwillbethroughtheorganizationsrepresentative.c.TheorganizationshallensureproductdeliveredtoVisteonistra__ableaccordingtotherequirementsofISO/TS16949andanyprogramspecificrequirements.d.Theorganizationshallcascadetheintentofthesecustomerspecificrequirementstotheirsubcontractors.VisteonsatisfiesthegoaloforganizationconformitytoISO/TS16949:2002asfollows:a.ThepreferredmethodistoberegisteredtoISO/TS16949:2002andincludingthiscustomerspecificdocument.b.AsaminimumtheorganizationshippingtoVisteonmustberegisteredtoISO9001:
2000.SuppliersmustalsoprovetheirabilitytoconductAPQPandPPAP.c.Through2006anac__ptablealternativemethodistoberegisteredtoQS-9000orVDA
6.
1.NOTE:In2006QS-9000willbeobsolete.d.WitheachoftheabovesemiconductororganizationsshallcomplywiththerequirementsoftheISO/TS16949:2002SemiconductorCustomerSpecificRequirementsThedocumentshallbeusedinregistrationstoISO/TS16949:
2002.ForQS-9000registrationstheQS-9000SemiconductorSupplementshallbeused.Theregistrationselectedbytheorganizationwillinfluen__thequalityratingandpotentiallythesourcing.ThepreferredregistrationisISO/TS16949:2002withthiscustomerspecificdocumentandthesemiconductorrequirements.ThisstrategywillprovidethemostqualityratingpointsfortheorganizationintheVisteonratingsystem.Allorganizationssupplyingproduction__terialtoVisteonshallberegisteredtoISO/TS16949:2002byJuly
12005.SeeAnnexBforfurtherexplanationforregistrationtimingrequirements.SeeAnnexDforFullServi__Providerrequirements.Thoseorganizationsnotcurrentlyregisteredshallh__eacredibleworkplantoattainregistrationtoISO/TS16949:2002byJuly
12005.NOTE:Third_______rtificationdoesnotrelievetheorganizationofthefullresponsibilityofthequalityoftheproductsupplied.Theorganizationshallh__eincominginspectionofsubcontractor__terialconsistentwiththeriskandqualityimpactofthesubcontractor.Theseinspectionsshallincludevariablesdatawhereappropriateandbeusedasakeyindicatorofsubcontractorquality__nagement.Whensamplingplansareusedforlotac__ptan__samplesizesshallbeconsistentwith90%confiden__andshallusezerodefectsastheac__ptan__criteria.Visteoncustomersexpect100%ontimedelivery/uptoschedule.InsupportofthisVisteonrequire100%ontimedelivery/uptoschedulefromoursuppliers.DeliverymetricsshallbeincludedinQOSreviewsandshalluse100%ontime/uptoscheduleasagoal.Thequalityroad__ppro__ssofTrendParetoPaynterchartsshallbeusedtotrackandresolveissueswhenontime/uptoscheduledeliverygoalsarenotattained.DeliveryPerfor__n__ismonitoredbytheVisteonReportCardportcard.visteonsupplier.com.
7.5ProductionandServi__ProvisionTheAdvan__dProductQualityPlanningandControlPlanreferen____nual__ailablefromAIAGshallbeusedasaguideindevelopingand__intainingcontrolplans.Achangehistoryshallbe__intainedaspartofthecontrolplantodocumentimplementationofchanges.a.ThesuppliershallfollowthecontrolplansubmittedinthePPAPex__ptforinternallyorexternallyapprovedchanges.AnyproposedchangestoSpecialCharacteristicsdefinedbytheVisteonSpecialCharacteristicsIdentificationPro__ssshallbeapprovedbytheVisteonSupplierChangeRequestPro__ss.b.IfanySignificantorCriticalCharacteristicsh__ebeenidentifiedthesuppliershallensureongoingpro__sscapabilityasdefinedintheAIAGPPAPandSPC__nuals.Recordsofthisdatashallbe__intainedaccordingtotherequirementsofISO/TS16949:2002foraminimumperiodof1year.Theyshallalsobe__de__ailableforreviewbyVisteononrequest.c.Theorganizationshallidentifyongoingpro__ssimprovementsforexamplethroughpro__ssandproductauditstoensureongoingconfor__n__toVisteonrequirements.Operatorsshallusethemostcurrentworkinstructionsorthoseconsistentwiththerevisionleveloftheproduct.Set-upverificationrequirementsinclude__nualtoolingexchanges.Recordsofalljobset-upverificationsshallbe__intainedforoneyear.Theorganizationshallh__eadocumentedsystemforpreventive__intenan__.Thisshallincludeatimelyreviewofplanned__intenan__activitiesandadocumentedactionplantoaddressanybacklog.The__nagementReviewpro__ssshallincludeareviewofkeymetricssuchasOEEMTBFon-time__intenan__andothersasappropriatetodeterminetheeffectivenessoftheprogram.Whereverpossibletheorganizationshallusepredictive__intenan__techniques.Whenusedthetechniquesshallbebasedonstatisticaltechniquesandconsiderthecostofqualitypriortoimplementation.Examplesofpredictive__intenan__includetherepla__mentofsawbladesafteranumberofcutsbasedontheedgechippingoftheproductortherepla__mentofamoldafterapredeterminednumberofshotsbasedonknownwearonthetool.TheorganizationshallusetheAIAGMMOGpro__ssasaguideto__intainanorderlydeliverysystem.TheVisteonReportCardsystemprovidesadeliveryratingsystem.TheorganizationshallutilizetheReportCarddeliveryratingsystemtomonitorperfor__n__.Deliveryratingsfromcustomersitesshallbeusedasametricinthe__nagementReviewpro__ss.Adversetrendsandperfor__n__shallrequirecorrectiveactionviatheVisteonGlobal8-Dpro__ss.NOTE:REDperfor__n__todeliverymetricspla__stheorganizationontheVisteonno-quotelistandwillimpactthepotentialforfutureandcurrentbusiness.a.Theorganizationshallagreeonapackagingspecificationwiththeappropriateplantpackagingengineer.Itistheresponsibilityoftheorganizationtoensurethat__terialisdeliveredtotheVisteoncustomerplantinaccordan__withthepackagingspecificationapprovedbyVisteon.ThegeneralspecificationscanbefoundontheVisteonsupplierWebsitevisteonsupplier.com.b.EachpackageshouldbelabeledaccordingtoVisteonlabelingstandards.ThesecanbefoundontheVisteonsupplierWebsitevisteonsupplier.com.IfdeliverydatesarenotspecifiedinaPurchaseOrdertheorganizationsshallshiponlyasauthorizedinshipmentreleasesissuedtotheorganizationbyVisteon.
7.6ControlofMonitoringandMeasuringDevi__sAllgaugesusedforcheckingaSpecialCharacteristicsignificantcriticalororganizationidentifiedshallh__eagaugestudyperformedinaccordan__withthemethodsdescribedinthelatestAIAGMeasurementSystems____ysis__nualMSAtodeterminemeasurementsystemcapability.GaugesnotmeetingthespecificationintheMSAmusth__eacontai__entplansuchas100%inspectiongaugeimprovementorothermeansthatisapprovedbyVisteonSupplierDevelopmentorAdvan__dProgramDevelopmentEngineeringSPEinEurope.Gaugestudyrecordsshallbe__intainedforthetimethatthepartisactiveforproductionandservi__requirementsplustencalendaryearsandrepeatedatleastyearlyfortheirrespectiveproductsunlessotherwisespecifiedbyVisteon.Commercial/independentlaboratoryfacilitiesusedbytheorganizationforproducttestingproductvalidationorotherac__ptan__pro__ssesshallberegisteredtoISO/IEC17025andh__eascopeandcapabilityforthelaboratoryconsistentwiththetesttobeperformed.
8.Measurement____ysisandImprovementTheorganizationshallusethelatesteditionofAIAGSPCfor__nufacturingpro__sscontrolsandAIAGMSAformeasurementsystemequipment__nagement.WhentheorganizationisregisteredtoVDA
6.1theequivalentVDAdocuments__ybesubstituted.TheVisteonSupplierReportCardshowstheperfor__n__ofeachorganization__nufacturinglocationthroughthewebattheReportCard/Scorecardloginpage.Theorganizationshallregistertoac__sstheirReportCardat.TheReportCardgeneratesaGreenYelloworRedQualityRating.__intainingagoodqualityratingisintegraltobeconsideredforfuturebusinessaspartofthecommoditystrategy.AREDqualityratingwillmeanthattheorganizationwillbeincludedontheVisteonNo-Quotelist.Theorganizationshallcommittoreviewingweeklyand__intainingtheirReportCardentry.Wheretheorganizationshowsconsistentunderperfor__n__itisexpectedthattheywillinitiatetheQualityImprovementRoad__ppro__sstofacilitateimprovements.ThiscanbefoundontheVisteonSupplierWebsitevisteonsupplier.com.WhereanorganizationdeliverstoaVisteonplantthatdoesnotusetheVisteonReportCardsystemlocalpro__duresandreportingshallapply.ReportCardperfor__n__shallbeincludedintheregular__nagementreview.TheThird_____ControlledShippingortheThird_____SupplierImprovementpro__sswillbeconsideredbyASDESPEandSDE__nagementwhenqualityimprovementactionsenactedbytheorganizationdonotstoptheflowofnon-conforming__terialtoeitherVisteonplantsortheirCustomers.TheThird_____ControlledShippingorThird_____SupplierImprovementpro__sswillbeinitiatedbasedonbutnotlimitedtoanyofthefollowingcriteriabeingconfirmed:a.Partqualitynon-confor__n__issueresultinginproductionlinedisruptionorstopshipmentataVisteonplantoratacustomerplant.b.Partqualitynon-confor__n__issuerequiring3rd_____contai__enttoassurecontinuoussupplyofconformingparts.c.ReoccurringQualityRejectionQRissuesfollowingineffectivecorrectiveaction.d.QualityissuesimpactingnewproductlaunchesateitherVisteonplantsoratourCustomers.NOTE:Iftheorganizationispla__dundereithertheThird_____ControlledShippingortheThird_____SupplierImprovementpro__ssbytheASDESPEorSDE__nagementgroupstheorganizationwillberequiredtopaytheallcostsassociatedwiththethird_____pro__ss.Whenoneormoreoftheseprogramsareimplementedtheorganizationshallnotifytheirregistrar.IncasesofbreachoftrustorcontinuedchronicqualityspillsVisteon__ytakeactiontonotifythe__rtification/registrationbodyand/ortheaccreditingbodytoinformthemofthesystemicissues.Internalauditorsshallh__ecompletedaninternalauditingtrainingclass.Theorganizationshouldh__eatleastoneleadauditorwhohaspassedanaccreditedleadauditorclass.Whentheorganizationdoesnoth__ealeadauditormeetingtheserequirementsacontractedthird_____withtheabovequalificationsshallperformtheaudits.Auditrecordsshallberetainedforaminimumofthreecalendaryears.Forlargerorganizationsanynonconfor__n__foundinregistrarauditsandinternalauditsshallbesum__rizedandcommunicatedtotheorganizationsitequalityleads.Thelocal__nagementrepresentativeshallevaluatetheneedtoimplementasimilarcorrectiveactionattherespectivesite.EngineeringSpecificationESTestPerfor__n__RequirementsIn-pro__sstestingtotheESistypicallyspecifiedthroughanIPtestplan/controlplanorintheES.TheorganizationshalldevelopaplantomeetthoserequirementsandsubmitthemforapprovalaspartofthePPAPpackage.ReactionplanstofailuresshallbeincludedintheIPtestplan.Surrogatedatashallnotbeusedunlessitcandemonstratethattheproductsarea“family”thatusethesamepro__ssequipmentandpro__ssspecifications.Clarificationorapprovaloftheuseofsurrogate/familydatashallbethroughtheappropriateVisteonSDE/ASDE/SPE.Alayoutinspectionandfunctionalverificationtoallengineering__terialandperfor__n__requirementsasspecifiedinthedesignrecordshallbeperformedannually.Aspartofthispro__sstheorganizationwillupdatethePPAPdocumentfilesincludingthePSW.Appearan__itemswillbedesignatedontheengineeringdrawing.Forspecificdirectiononappearan__itemrequirementscontacttherespectiveVisteonProductDevelopmentgroup.
8.3SControlofNonconformingProductTheorganizationshallh__epro__ssesandsystemsinpla__topreventshipmentofnon-conforming__terialtoanyVisteonfacilityortoVisteoncustomerlocations.Visteonrequirestheorganizationtoembra__theZeroDefectphilosophy.Theorganizationshallensurethatongoingproductqualityshallmeetthecommodityexpectationsandcontinuallyimprovetowardszerodefectexpectations.__nagementofquality“spills”andcontrolofnonconforming__terialisasfollows:Identifiedbytheorganization:a.Ifthereareanyinstan__sofnon-conformingproductintheproductionofVisteon__terialthesuppliershallreactaccordingtothefollowingrequirements:i.Theorganizationshallensurethatadequatecontai__entisinpla__topreventre__iptbyVisteon.Theorganizationshallalsoensurethattherootcauseisinvestigatedandcorrectiveactionsareimplementedtopreventrecurren__.ii.Ifthereisanyopportunitythatthenon-conformingproducthasescapedtheorganizationspro__sstheorganizationshallnotifyVisteonaton__.Theorganizationshallimmediatelytakeallreasonablemeasureswiththeassistan__ofVisteonifne__ssarytoensurethattheproductisinter__ptedandquarantined.b.IfVisteonhasalreadyre__ivedorusedthesuspectproduct:i.Theorganizationshallimplementimmediatecontai__entforthecon__rnatthesupplierslocationandagreethetermsforimmediatecontai__entattheeffectedVisteonplantandevaluatetheriskofany__terialcontainedinthesupplychain.TheorganizationshallopenaGlobal8DinvestigationandreportD0EmergencyResponseActionsimmediatelyandthenupdatedowntoD3InterimContai__entwithin24hours.ii.Thesuppliershallorganizetheirownrepresentativesoragreewiththeeffectedplanthowtocontinuecontai__entandsortingattheVisteonfacilitywithin12hours.iii.TheorganizationinconsultationwiththeVisteonSupplyChain__nagementdepartmentshallimmediatelyrepla__thenon-conformingstockifrequired.iv.CompletionoftheinvestigationshallbetimelyandagreedwithVisteon.IdentifiedbyVisteon:a.Ifnon-conformingproducthasbeenidentifiedbyVisteonoritscustomertheorganizationshallreactaccordingtothefollowingrequirements:i.Theorganizationshallimplementimmediatecontai__entforthecon__rnatthesupplierslocationandagreethetermsforimmediatecontai__entattheeffectedVisteonplant.ii.Theorganizationshallreportthemechani__forongoingcontai__entand/orsortingattheVisteonfacilitywithin12hours.iii.TheorganizationinconsultationwiththeVisteonSupplyChain__nagementdepartmentshallimmediatelyrepla__thenon-conformingstockifrequired.iv.TheorganizationshallopenaGlobal8DinvestigationintotheissueandreportdowntoD3InterimContai__entwithin24hours.v.CompletionoftheinvestigationshallbetimelyandagreeduponwithVisteon.a.Confir__tionofcorrectiveactions:i.Visteonnor__llyrequires5consecutivebatchesofproductor5000pie__sifinthelaunchphasefreefromthenon-conformitybeforeanyex__ptionalcontai__entmeasuresatVisteonsre__ivingareawillberemoved.Thedurationofthecontai__entmeasuresshallbeatVisteonsdiscretiongiventhedueweightofthecon__rn.ii.Ifthelevelofcontai__entisconsideredinadequateandthecorrectiveactionsareineffectiveareductionwillbe__deintheorganization’sReportCardratingbyusingtheSignificantQualityEventand3rd_____ControlledShipping__ybeinvoked.Anynon-conformingproductorpro__ssoutputshallbe____yzedusingtheVisteonG8-Dmethodologytoensurerootcausecorrectiveactionandproblemprevention.TheorganizationshallrespondtoqualityrejectsQRswithin24hourswithcontai__entD3andwithrootcauseD4targetedwithin4days.Acorrectiveactionplanshallbeinpla__within8days.Contai__entsshallnotberemoveduntilinternaldatashowstheeffectiveimplementationofcorrectiveaction.G8-DsshallbesubmittedelectronicallytotheplantissuingtheQRandtotheSDEofrecordonReportCard.WhenaQRisissuedforalotquantitytheorganizationwillrespondwithanR__andreplenishmentofunaffectedproductwithin48hours.Everyeffortshallbe__detoassuretheplantisnotusingnon-conformingproduct.Nor__llyVisteonusestheSupplierChangeRequestSCRpro__ssformerlytheSREAasnotedinthePPAP__nual.Forchangestopro__ssproductorfornon-conformingproductanSCRistobesubmittedfollowingguidelines__ailableatvisteonsupplier.com.Theorganizationisnotapprovedtoshipnon-conforming__terialuntilnotificationfromtheSCRpro__sswhich__yincludeapprovalbytheusingplanttopro__edwithshipmentofthenon-conformingorchangedproduct.AnnexABOS/QOSSuggestedMetricsTheBOS/QOSshouldbedevelopedtoprovidealinktoCustomerExpectationsthroughsettingo__ectivesthataremeasuresofconsensuscustomerexpectations.Thesemetricsshouldbe__ppedtoknowncustomerexpectationssuchasthisdocument.ThebelowshouldbeusedasaguidelineindevelopmentofaBOS/QOS.TheBOS/QOSshouldencompasstheentirebusinessoperations.Itshouldincludeinternalindicatorsexternalindicatorsfieldindicatorsandadvan__dquality/design.Asamplestructureislistedbelow.Formetricsadversetogoalthesuppliershallh__eanimprovementworkplan.ExternalCustomerFocusQualityratingDeliveryratingQRspermonthPPM8-Dclosurestatus8-DbacklogandtimetocloseagingWarrantyR/1000trendsOntimePPAPPremiumfreightcostStatusofopencustomercon__rns/QRsOthersasne__ssaryInternalCustomerFocusPro__ssCapabilityCpk/CpPro__ssYieldsFirstTimeThruCumulativePro__ssScrapOverallEquipmentEfficiencySafetylostdaysforaccidentsInternalauditactionsopenCustomercommittedcorrectiveactionsopenAbsenteei__TrainingstatusHousekeepingauditresultsGagestu___sdonetoscheduleOthersasne__ssaryPreventiveFocusSubcontractorevaluationcapabilitySubcontractorratingsactionsAdvan__dQualityPlanningLRRreviewsum__ryDeliveryselfasses__entimprovementplanFMEAcorrectiveactiontrackingNewequipmentorchangesfirsttimesuc__ssOntimedeliveryofsamplesPVtestingcompleteontimewithsuc__ssOthersasne__ssaryAnnexBSecond_____SpecificItemsThisAnnexcontainsitemsthatarespecificallyforVisteonusewithitssuppliers.ThirdpartiesshouldnotaudittothisdocumentAnnex.ISO/TS16949:2002RegistrationRequirementOrganizationswhichdonotholdthird_______rtificationtoISO/TS16949:2002atthetimeofsourcing__yonlybesour__diftheorganizationagreeswiththeirassignedVisteonSupplierDevelopmentEngineeranimplementationplantoachieveISO/TS16949:2002within12monthsaftersourcing.InadditionaVisteonSupplierAsses__ent__yneedtobeperformedbytheassignedSupplierDevelopmentEngineer.Inthiscasetheorganizationwillbenotifiedduringthenegotiations.Anycorrectiveactionsthatarisefromthatasses__entshallbereviewedandtimingagreedbythesuppliersassignedVisteonSupplierDevelopmentEngineer.Ifthesuppliers__nufacturinglocationhasbeendeterminedtobeanew__nufacturingsitebyVisteonSupplierDevelopmentthenaVisteonNewSupplierAsses__entshallbecarriedoutandthesuppliershallplantoachievethird_____ISO/TS16949:2002__rtificationwithin24monthsofsourcing.NOTE:Failuretomeetthetiming__yresultinnoadditionalsourcinganddesourcingofexistingbusiness.WarrantyInadditiontotheWarrantyrequirementsidentifiedintheGeneralPurchasingTermsandConditionstheorganizationshallberesponsibleforthequalityoftheirproductsforthesameperiodofwarrantythatVisteonisresponsibletotheircustomers.TheorganizationshouldalsosubscribetoProductWarrantyInsuran__tocoveranywarrantycostsshouldtheyoccuraftershipment.NOTE:IntheEuropeanUnionwarrantyforvehiclesisnow__ndatedat36months.Identificationofreasonablecosts:VisteonSupplierChargebackPro__ssforQualityIncidentsdocumentstheVisteonpro__ssforchargebackofreasonablecosts.Reasonablecostsaretobechargedbacktotheorganizationasadirectresultoforganizationresponsiblecon__rns.Someexamplesofchargeableissuesfollowbelowbutarenotexclusivelylimitedtothese:a.Ifsuitableresponseandagreementisnotsecuredwithin12hoursVisteon__yreturnbyexpeditedfreightatthesuppliersexpensenon-conformingproduct.Thisistofacilitatethesupplierscontai__entandinvestigationactivities.b.Allnon-conformingproductidentifiedasaresultofthecon__rnandremedialactionstakenattheVisteonplantshallbereturnedtoordisposedofbytheorganizationattheirexpense.c.Anynon-conforming__terialre__iningattheVisteonlocationafterareasonabletimescaleidentifiedbythatlocationwillbedisposedofattheorganization’sexpenseaftersuitablepriornotification.d.ThecostofdisruptiontoVisteonsproductione.g.immediatesortingoperationsuntiltheorganizationhasresponded__chinebreakdowncausedbynon-confor__n__inefficiencytoproductionex__sshandlingrecallofproductsuppliedtoVisteonscustomerexpeditedfreightchargesattributabletothecon__rnetc.e.ThecostofdisruptiontoVisteonscustomerasadirectresultofthesupplierresponsiblecon__rne.g.lossofproductionexpeditedfreightchargesrecallcampaignsetc.TheadministrativecostsincurredbyVisteondealingwiththesupplierresponsiblecon__rnswillbesyste__ticallychargedbackpertheVisteonSupplierChargebackPro__ss__ailableatvisteonsupplier.com.DeliveryConditionsa.Visteonisnotobligatedtoac__ptfromthesupplieranyovershipmentsearlydeliverieslatedeliveriesandpartialdeliveries.These__ybereturnedtothesupplieratthesuppliersriskandexpenseforallex__sspackinghandlingsortingandtransportationcosts.a.Ifdeliveryisnot__deonatimelybasisVisteon__yrequireexpeditedroutingatthesupplier’sexpense.Visteonreservestherighttocontactthe__nufacturerdirectlytoresolvedeliveryissues.Allreasonableex__sscostsresultingfromnon-timelydeliverywillbebornebythesupplier.AnnexCHardwareSuppliersScope:ThefollowingrequirementsaretobeusedinadditiontotherequirementssetforthintheVisteonCorporationCustomerSpecificRequirementsForUseWithISO.TS16949:2002andtherequirementssetforthinISO/TS16949:
2002.
1.CommoditydefinitionHardwareincludescommoditiessuchasscrewsnutsboltsclipswashersetcandcommonlyreferredtoasfasteners.
2.__nufacturedPartsTobesuppliedinaccordan__withthisdocument.
3.Sub-ContractedWhenthefastenersarenot__nufacturedbythesuppliera.Thesupplychainshallbenogreaterthan2tiers.b.Wherethesupplychainisgreaterthan1tierthesuppliershouldensurethatthereisadirectcommunicationlinkbetweenthesupplierTier1andthe__nufacturerTier
2.c.Intheeventofanon-confor__n__itistheresponsibilityoftheTier1suppliertoensureVisteonisprotectedasdetailedinparagraph
8.3andtoensuretimelyresolutionasstatedbyVisteonbythe__nufacturer.d.IntheeventoftheTier1supplierfailswithrespecttoCabove.VisteonreservestherighttocontacttheTier2__nufacturerdirectandtotakene__ssaryactionstoresolvetheissues.AllreasonablecostsresultingfromtheseactionswillbebornebytheTier1supplier.e.Tier2__nufacturingsitesmustbecapableofsupplyingproductvalidationinfor__tionincomplian__toISO/TS16949:
2002.AnnexDFullServi__ProvidersScope:
1.CommoditydefinitionFullservi__Providersarecommoditiesthatarenot__nufacturedbyaTier1supplierbutsub-contractedtoaTier2supplierandthissupplieriscontrolledbytheTier1supplierforallaspectsofQualityDeliveryCommercialTechnical
2.__nufacturedPartsTobesuppliedinaccordan__withthisdocument.
3.Sub-ContractedWhentheproductsarenot__nufacturedbythesuppliera.Thesupplychainshallbenogreaterthan2tiers.b.Thesupplierisexpectedtoh__easupplierperfor__n__engineeringfunctionsimilartothatofVisteon.c.Whenthesupplychainisgreaterthan1tierthesuppliershouldensurethatthereisadirectcommunicationlinkbetweenthesupplierTier1andthe__nufacturerTier
2.d.e.IntheeventoftheTier1supplierfailingwithrespecttoC:VisteonreservestherighttocontacttheTier2__nufacturerdirectlyandtotakene__ssaryactionstoresolvetheissues.AllreasonablecostsresultingfromtheseactionswillbebornebytheTier1supplier.f.Tier2__nufacturingsitesmustbecapableofsupplyingproductvalidationinfor__tionincomplian__toISO/TS16949:
2002.。