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杂项收费单MIS__LLANEOUSVOUCHER宾客姓名GuestName:______VoucherNo.房号RoomNo.:_________日期Date:__________金额AMOUNT总计TOTAL Cashier收款员Guest’sSignature宾客签名变更通知单FO
4.2CHANGENOTI__客人姓名__号码日期GUESTNAME ROOMNO.DATE由/FROM改为/TO日期/DATE房号/ROOM房价/RATE付款方式/PAYMENT原因REASON经手人核准人PREPAREDBY APPROVEDBY贷方冲减FO
4.3REBATECREDITVOUCHER宾客姓名__号码日期NAME ROOMNO.DATE说明EXPLANATION金额AMOUNT总计TOTAL Approvedby批准Cashier收款员Guest’ssignature宾客签字押金收据FO
4.4DEPOSITRE__IPT房间号码日期ROOMNO.DATE兹收到先生/女士RE__IVEDFORMMr./Mrs./Miss.现金/支票/其它CASH/CHEQUE/OTHERS¥RMB(大写)Pleasedonotlosethisdepositre__iptandpresentthistotheFrontOffi__Agentuponsettlement请勿遗失此押金收据,在__时请交回前台接待员支出传票FO
4.5PAIDOUTVOUCHER宾客姓名__号码日期NAME ROOMNO.DATE说明EXPLANATION金额AMOUNT总计TOTAL Approvedby批准Cashier收款员Guest’ssignature宾客签字免费房/内部自用房预订单FO
4.6COMPLIMENTARY/HOUSEUSEROOMRESERVATIONFORM免费房/COMPLIMENTARYROOM内部用房/HOUSEUSEROOM客人姓名公司名称GUESTNAMECOMPANYNAME抵店日期离店日期ARRIVALDATEDEPARTUREDATE__类型/__数量ROOMTYPE/NO.OFROOM早餐/BREAKFAST午餐/LUNCH晚餐/DINNER特殊安排SPECIALARRANGEMENT申请原因APPLYREASON申请人部门经理总经理APPLYPERSONDEPT.__NAGERGENERAL__NAGER输入人/日期INPUTBY市场营销部—白前厅部—粉财务部—蓝SALES__RKETING—WHITEFRONTOFFI__—FINKFINANCIAL--BLUE临时住宿登记表FO
4.7REGISTRATIONFORMOFTIMPORARYRESIDEN__姓LastName名FirstName中文姓名ChineseName性别___出生日期DateofBirth国籍Nationality证件种类Typeof__rtificate证件号码__rtificateNO.签证种类TypeofVisa有效期ValidVisa入境日期EntryDate在华停留期ValidDate到店日期ArrivalDate离店日期DepartureDate房号RoomNo.接待单位Re__ivedby永久地址Per__nentAddress付款方式MethodofPayment现金Cash订金金额AmountofDeposit___CreditCard公司付帐Company’sAccount旅行社凭单T/AVoucher其它Others公司名称CompanyName房类RoomType房价RoomRate特殊要求SpecialRequest职员签字ClerkSignature宾客签字GuestSignature备注Re__rks备注Re__rks:酒店建议宾客,“一切贵重物品请放置在酒店的保险箱内,否则酒店对个人所有物品的遗失,概不负责”Guestsareadvisedtopla__allvaluablesinahotel’ssafetydepositboxfacilities__ailablefreeofchargelocatedwithFrontDeskCashier.The__nagementwillnotberesponsibleforanyloss.付款授权FO
4.8PAYMENTAUTHORIZATION本人同意为下列客人支付在沈阳黎明国际酒店期间发生的下列费用IagreetobepersonallyliableforthesettlementofthechargesasspecifiedblowatShenYangSunriseInternationalHotel.为下列客人支付Forthefollowingguest:姓名Name房号RoomNo.日期Period由From至To由From至To由From至To由From至To由From至To所有费用Allcharges某些费用如__rtainspecifiedexpensessuchas:如以上客人延期而超出上述日期,请与我__并获得进一步付款说明Intheeventthattheabovementionedguestextendsbeyondsthespecifiedcoverageperiodspleasecontactmeforfurtherbillinginstructions.我将负担其余费用Iwillberesponsibleforthechargesincurred.此客人将负担其余费用Theguestwillberesponsibleforthechargesincurred.我同意此授权是有效的Iagreethatthisauthorizationisirrevocable.姓名Name房号Room(请用正楷填写Pleaseprintinblockletter)客人签名GuestSignature:日期Date:____ContactTel.NO.接待员HandledBy:团队资料记录FO
4.9INHOUSEGROUPINFOR__TION总机Operator礼宾部Concierge团队代码客房部HousekeepingBLOCKNAME餐饮部FB团队名称GROUPNAME旅行社/公司国籍AGENT/COMPANYNATIONALITY领队/联系人房间总数TOURLEADERTOTALROOMS房型/数量查房时间TYPE/ROOMS/;/;/;/;/;/CHECKROOMTIME到达日期航班由取行李时间ARRIVALDATEFLIGHTFROMBAGGAGEDOWN离店日期航班至离店时间DEPARTUREDATEFLIGHTTOCHECKOUTTIME房间分配ROOMINGLIST__ROOM备注RE__RKS__ROOM备注RE__RKS__ROOM备注RE__RKS__ROOM备注RE__RKS__ROOM备注RE__RKS备注日期DATE唤醒时间MORNINGCALL早餐地点BREAKFAST早餐时间TIME早餐人数PAX备注RE__RKS陪同签字联系电话GuideSignature:ContactTelNo.:第二节礼宾部工作表格FO
4.10礼宾部服务记录表格CONCIERGESUPERVISOR’SCONTROLSHEET礼宾部领班值班由至日期CONCIERGESUPERVISOR SHIFTFROMTO DATE行李员BELLBOY__号码ROOMNUMBER进店C/I离店C/O换房ROOMCHANGED件数NUMBEROFPIE__S服务SERVI__时间TIME__CARDNO备注RE__RKSFROMTOOUTIN物品存放/领取表格存放日期房号存放人姓名__方式物品名称__人姓名__方式职员签字__日期证件号码__人签字职员签字备注FO
4.11礼宾部租/借物品登记表日期房号/部门所租/借物品名称数量押金情况客人签字租/借时间员工签字归还时间员工签字FO
4.12FO
4.13留言/传真/邮件收发记录日期__G/FAX/__ILRE__IVINGANDDELIVERYRECORDDATE姓名NAME房号/部门RMNO./DEPT收到时间RE__IVINGTIME留言/传真(数量)MESSAGE/FAX报纸/__(数量)NEWSPAPER/__GAZINE邮件(编号)E/__IL其它OTHERS发放时间DELIVERYTIME行李员签字BELLBOY接收人签字RE__IVER旅客物品寄存登记薄FO
4.14姓名居民___号或单位、住址__号寄存物品寄存牌号寄存时间__人签字床位号名称数量包内无现金签字取出时间FO
4.15门童出租车单记录表年月日班次领班交班__进店离店序号时间车牌号备注序号时间到何地车牌号备注1)1)2)2)3)3)4)4)5)5)6)6)7)7)8)8)9)9)10)10)11)11)12)12)13)13)14)14)15)15)16)16)17)17)礼宾部团队行李报告FO
4.16CONCIERGEGROUPLUGGAGEREPORT团队名称旅行社GROUPNAME TR__ELAGENT团队代码团队人数GROUPCODE NO.OFPAX到达日期离店日期ARR.DATE DEP.DATE行李到达时间下行李时间LUGGAGEARR.TIME LUGGAGEDOWNTIME行李件数行李件数NO.OFLUGGAGE NO.OFLUGGAGE车号车号CAR/VANNO.CAR/VANNO.司机签字司机签字DRIVER’SSIGN DRIVER’SSIGN领队签字领队签字T/LSIGN T/LSIGN行李员行李员HANDLEDBY HANDLEDBY叫早时间出发时间WAKEUPTIME DEPARTURETIMEROOMNO.PIE__SINDELIVEREDBYPIE__SOUTCOLLECTEDBY1234567891011121314151617行李寄存单FO
4.17LUGGAGECLAIMNo:姓名Name日期Date描述Description__号码RoomNo.客人签名GuestSignature服务员署名ConciergeSignature日付时间DateTime行李寄存单LUGGAGECLAIMNo:姓名Name日期Date描述Description__号RoomNo.客人签名GuestSignature服务员署名ConciergeSignature日付时间DateTimeFO
4.18本人授权xxxx酒店礼宾部为我买如下药品由此而产生的任何副作用,沈阳黎明国际酒店礼宾部将不予承担任何责任特此声明日期房号宾客签字经办人Iac__ptthatShenyangSunriseInternationalHotelbuythefollowingmedicine:UnderstandingthattheShenyangSunriseInternationalHotelnoresponsibilityforanysideeffectsthatthismedicine__yh__e.Date:RoomNo:GuestSignature:Staff:第三节商务中心与总机工作表格总机叫醒服务登记表FO
4.19MORNINGCALLRECORDFORMDATE NAMEPECIAL5005305456006156306457007157307458008158308459009301000445515915945PECIALFO
4.20免打扰记录单日期DNDFORMDATE__号码ROOMNO.客人姓名GUESTNAME开始时间STARTINGTIME结束时间FINISHTIME事由REASONS经办人HANDLEDBY取消人CAN__LLEDBYFO
4.21团队电话线控制单GROUPTELEPHONELINECONTROLSHEET团队名称GROUPNAME需要时间TIMETOBENEEDED__号码ROOMNO.通知时间TIME通知人INFORMER登记人姓名SIGNATURE备注RE__RKS酒店办公室长途__交送表格ADMINISTRATIONL.D.C.TRAFFICSHEET单据号码VOUCHERNUMBER分机号码EXTENTIONNUMBER姓名NAME部门DEPT国家COUNTRY__号码TELEPHONENUMBER所需时间DURATION总计收费TOTALCHARGES制表人日期总数PREPAREDBY DATETOTAL DATETOTAL FO
4.22FO
4.23散客__组别修改登记表TELEPHONELEVELCHANGERECORDFORMFORFIT日期__号码客人姓名开线时间通知人话务级别备注日期恢复时间通知人备注DATEROOMNOGUESTNAMETIMEINFORMERLEVELRE__RKSDATETIMEINFORMERRE__RKSFO
4.24贵宾叫醒单VIPWAKE-UPCALLLISTDATE NAME房号贵宾姓名叫醒时间提醒时间通知人话务员核实人备注WAKEUPCALLCONFIR__TIONLISTFO
4.25叫醒时间确认表DATE NAME/GROUPNAME客人/团队名称WAKEUPCALLTIME叫醒时间ACCOMPANYING领队/陪同__ROOMNUMBER客人/团队房号INFORMEDBY AC__PTEDBY通知人受理人FO
4.26宾客服务跟踪记录表ONESTEPSERVI__TRACKINGSHEETTIMERE__IVEDROOMNO.EXTNO.REQUEST/CONTENTINFORMEDBYCALLEDTOFOLLOWEDUPWITHRE__RKSSTAFFTIMESTAFFGUESTTIMEMOD通知时间表FO
4.27MOD通知时间记录人MOD通知时间记录人FO
4.28叫醒单WAKE-UPCALLLISTDATE:NAME:房号ROOMNO.姓名NAME时间TIME提醒时间REMINDER经办人HANDLEDBY话务员CALLBY核实人VERIFIEDBY备注RE__RKSFO
4.29商务中心每日收入控制表日期BUSINESS__NTERDAILYREVENUECONTROLSHEETDATE:帐单号VOUCHERNO.__码ROOMNO.传真FAX复印COPY打字TYPE打印PRINT上网INTERNET装订BINDING快递服务COURIERSERVI__长途__DDDIDD其它OTHERS合计TOTAL挂帐CHARGETOROOM现金CASH合计TOTAL备注RE__RKSTOTAL制表人班次PREPAREDBY:SHIFT:。