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HospitalityManagementCoursesyllabusCOURSEDETAILSHOSP101HospitalityManagementThree3credithoursCOURSEDESCRIPTION:Thiscoursefocusesonmanagementdevelopmentintheglobalhospitalityindustry-notonlyaddressingcorebusinessandmanagementsubjectsbutalsohospitalityasaglobalphenomenonandhowitisconsumedbyculturesandsocieties.INSTRUCTIONALMATERIALSDrRoyCWoodFHEAFIHHon.HospitalityManagement:ABriefIntroductionFCHMEZSAGEPublicationsLtdFevziOkumus、LeventAltinayStrategicManagementforHospitalityandTourismButterworth-HeinemannGradingformulaScheduleofdatesandtopicsTheScheduleofdatesandtopicsmaybemodifiedslightlyduringthesemester.AnychangeswillbesentasannouncementsthatwillbepostedonBlackboardandsentautomaticallytoallstudentsintheclassviaNYITemail.StudentexpectationandresponsibilitiesIexpectthatyouwillcometoclassregularlyandhavepreviewedthematerialpresentedinthetextpriortothebeginningoftheclassperiod.Plantospend2-3hoursoutsideofclassforeveryhourwehaveinclass.Thistimeshouldbespentreviewingthetextbookcompletingassignmentsorganizingandelaboratingonclassnotesworkingonchapterreviewquestionsorstudyingforexams.Isuggestthatyouspreadthistimeoutacrosstheweekratherthantryingtocram”thenightbeforethegivenclassperiodorexam.QuizzesQuizzeswillbegivenmultipletimesdependingontheprogressofstudents1learningtowardtheleaningobjectives.Scoreswillberecalculatedtobe5pointsthemaximumpossiblescoreis100pointsinthiscourse.DeductionsforlatearrivalearlydepartureandunexcusedabsencesMorethanfiveinstancesoflatearrivalearlydepartureandunexcusedabsencescombinedwillloweryourfinalgradebyatleastfivepoints.AttendancepolicyStudentsareexpectedtoattendeveryclasssession.Upto2unexcusedabsencesarepermittedduringthesemester.Studentswhoexceedtheselimitsmaybesubjecttofailure.Ifastudentmissesanyclassortesttheinstructorhastherighttoeithergrantordenyanopportunitytomakeuptheworkthatwasmissed.Insuchcasestheinstructorshallbethesolejudgeofthevalidityofastudentsexplanationforhavingmissedtheclassortest.ClassroombehaviorBehaviorthatdisruptsimpairsinterfereswithorobstructstheorderlyconductprocessesandfunctionswithinanacademicclassroomorlaboratoryviolatesthestudentcodeofconductandmayresultindisciplinaryaction.ThisincludesinterferingwiththeacademicmissionofNYITorindividualclassroomorinterferingwithafacultymembersorinstructor\roletocarryoutthenormalacademicoreducationalfunctionsofhisclassroomorlaboratoryincludingteachingandresearch.AppealingyourscoresAllstudentshavetherighttoaskquestionsaboutthegradetheyreceiveonanyassignmentquizorexam.Howeveranydiscussionmusttakeplaceinwritingandmustbesenttomebye-mailnolaterthan1weekafterthescoreisdistributed.Unreasonablerequestse.g.canyoubumpupmyscoreup15pointsorlackofefforte.g.missingclassoftenornotaskingforhelpuntiltheve】ylastminuteswilllimitmyabilitytosolvethisproblem.TechnologypolicyThiscoursewillrequiretheuseofsomecommunicationtechnologiese.g.tabletscellphone.Thuscommunicationtechnologiescanbeusedduringclassbutonlywhenrecommendedbytheinstructor.Ifyouhaveanoutstandingneedtouseyourcellphoneorcomputerforprivatecommunicationpleaseseetheinstructorpriortoclass.Foryourfinalprojectpresentationyouareallowedtouseyourownlaptop.WithdrawalpolicyAstudentmaywithdrawfromacoursewithoutpenaltythroughtheendofthe8thweekofclassduringa14-or15-weeksemesterandthroughthe8thmeetingduringan8-weekcoursecycle.AfterthisthestudentmustbedoingpassingworkinordertoreceiveaWgrade.Studentswhoarenotpassingafterthe8thweekorequivalentwillbeassignedthegradeofWF.Itisthestudentsresponsibilitytoinformtheinstructorofhis/herintentiontowithdrawfromacourse.Ifastudenthasstoppedattendingclasswithoutcompletingallassignmentsand/orexaminationsfailinggradesforthemissingworkmaybefactoredintothefinalgradecalculationandtheinstructorforthecoursemayassignthegradeofWF.ThegradeofFisusedforstudentswhohavecompletedthecoursebutwhosequalityofworkisbelowthestandardforpassing.Withdrawalformsarcavailableindepartmentalofficesandoncecompletedmustbefiledwiththeregistrar.StudentsshouldberemindedthataWnotationcouldnegativelyimpacttheireligibilityforfinancialaidand/orV.A.benefitsasitmaychangethestudentsenrollmentstatusfull-timepart-timelessthanpart-time.Internationalstudentsmayalsojeopardizetheirvisastatusiftheyfailtomaintainfull-timestatus.AcademicintegrityandplagiarismpoliciesEachstudentenrolledinacourseatNYITagreesthatbytakingsuchcourseheorsheconsentstothesubmissionofallrequiredpapersfortextualsimilarityreviewtoanycommercialserviceengagedbyNYITtodetectplagiarism.Eachstudentalsoagreesthatallpaperssubmittedtoanysuchservicemaybeincludedassourcedocumentsintheservicesdatabasesolelyforthepurposeofdetectingplagiarismofsuchpapers.Plagiarismistheappropriationofallorpartofsomeoneelse5sworkssuchasbutnotlimitedtowritingcodingprogramsimagesetc.andofferingitasonesown.Cheatingisusingfalsepretensestricksdevicesartificesordeceptiontoobtaincreditonanexaminationorinacollegecourse.Ifafacultymemberdeterminesthatastudenthascommittedacademicdishonestybyplagiarismcheatingorinanyothermannerthefacultyhastheacademicrightto1failthestudentforthepaperassignmentprojectand/orexamand/or2failthestudentforthecourseand/or3bringthestudentupondisciplinarychargespursuanttoArticleVIAcademicConductProceedingsoftheStudentCodeofConduct.CheatingonanexaminationinthiscoursewillresultinazerofortheexaminationandthematterwillbereportedtotheappropriatecollegeauthoritiesaspertheStudentHandbook.Asecondincidentofcheatingonanexaminationwillresultinfailureforthecourse.InstrumentPointsorweightsMidterm/Finaltwotestsadministeredinclass40points20eachHomeworktwoexercises30points15eachTeamProject/Presentation20pointsParticipation/Attendance5pointsQuizzes5pointsTOTAL100pointsGradeTotalpointsGradeTotalpointsA95-100C-60-
64.999A-90-
94.999D+55-
59.999B+85-
89.999D50-
54.999B80-
84.999F50B-75-
79.999WC+70-
74.999IC65-
69.999WFDateTopicsChaptersWeek1IntroductiontoHospitalityManagementCh.1Week2ValuesVisionMissionCh.2Week3ManagingforQualityCh.34Week4PlanningImplementingWorld-ClassServiceCh.5Week5FinancialStatementsCh.67Week6ManagerialAccountingCh.89Week7SupervisionandManagementCh.1011Week8HumanResourcesFunctionsCh.12Week9MIDTERMEXAM:TeamManagementWeek10Performancemanagementexercisedueanddiscussioninclass;FormingHighPerformanceTeamsWeek11RiskManagementCh.1314Week12FacilitiesManagementCh.1516Week13LeadershipCh.17Week14SpecialactivitiesWeek15TeampapersdueandteampaperpresentationsWeek16FINALEXAM。